The Evolution of the Social CRM Process | CloudAve

Some of the information (thanks to Mitch Lieberman) included is:

- customer profile (online/offline)
- previous interactions
- customer history
- customer transactions
- customer preferences
- and other customer data

Special thanks to @Loic !

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Majority of Top Media Destinations Are Social - eMarketer

Respondents’ top daily media activities were social as well. Watching television is still on top, but Facebook was the next most common media destination visited every day. Among survey respondents, social media games were as popular as reading print newspapers.

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Timeline Of Location Technology

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Foursquare vs. Gowalla: Who's Winning the Geolocation War?

It looks like Foursquare has the upper hand in the geolocation war, at least for now. Who has your allegiance? Let us know in the comments.

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Google Chrome Extensions

I like this video :)
Good night Paris, good morning Tel Aviv...

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Will Social Strategizing Bring ROI? - eMarketer

Finding Consumers Who Are Ready to Buy
Users of online and offline yellow pages indicate they are ready and willing to make a purchase, and trust directories more than search for local information.

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How to promote your brand in social networks - Loic Lemeur

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Live on Facebook f8 from San Francisco

http://www.facebook.com/f8
Feedback from the F8, here are the new social plugins:
- Like plugin
- Recommandations plugin
- Login plugin
The open graph protocole is open.
More to come...

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Facebook Closing In On 500 Million Visitors A Month (ComScore)

This is simply gorgeous !

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B2B Sales Pros Turn to LinkedIn - eMarketer

January 2010 data from HubSpot showed 45% of North American B2B companies using LinkedIn for marketing had acquired a customer through the site. Company blogs were effective for 43% of respondents, while 38% and 33%, respectively, got customers from Twitter and Facebook.

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