Read also this: http://social.venturebeat.com/2010/04/09/google-site-speed/

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Social Media Revolution 2 is a refresh of the original video with new and updated social media & mobile statistics that are hard to ignore. Based on the book Socialnomics by Erik Qualman.

Many instances of negative buzz circulated by a person or a group stem from age-old retail problems such as poor communications, marketing blunders, operational snafus and bad customer service. Multichannel retailers can prove especially vulnerable, as large chains have more touch points between customers and store employees, providing ample opportunities for things to go wrong.

18- to 34-year-olds at the forefront

This year, eMarketer estimates that 66.7% of US Internet users—147.5 million people—are watching video online each month. By 2014, that figure is forecast to rise to 77% of Internet users, or 193.1 million people. In the same period, online video advertising spending will surge from $1.4 billion to $5.2 billion.

Instant messaging. We all use it, whether it be Skype, Windows Live Messenger, Yahoo! Messenger, or some other IM client or platform. We’ve come a long way since the days of ICQ, when IM as a phenomenon really took off. IM is now such an intricate part of our experience of the internet that we thought an infographic on the subject was in order. Enjoy!

Fall 2009 research from Technorati showed that bloggers gain in many less tangible ways from their activities, such as by becoming more visible and authoritative in their industry.

eMarketer estimates that nearly 31 million US Internet users write blogs in 2010 and more than 104 million read them.